MS Education Academy considers the protection of your personal information important and shall take necessary care to safeguard your privacy. The student’s data is saved securely and every step is taken by us to keep the data safe and out of reach of any unauthorized user. If you decide to access the website, your visit and any dispute over privacy is subject to this Privacy Policy and Our Terms and Conditions of use. Our Policy regarding the collection, use and disclosure, if any, of personal information is very strict and we adhere to the best of practices to guard your personal information with care.
Terms and Condition Policies:
Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also for failed transaction. Kindly follow the instructions carefully.
Once “pay” – option is selected you will be directed for payment through net banking or debit / credit card. You can choose the desired payment option and proceed. Once the payment is successful, a payment confirmation note will appear on your screen. Student has to save and retain the same for reference. In case the payment is not successful due to any reason you will get a display on the status of failure of payment.
In case none of the above two happens, and there is a long delay in any response from the system, and if you have not proceeded with payment and not given the net banking or debit / credit card details; you may proceed from the beginning and start the payment process again. In case you have given all the net banking or debit / credit card details for payment, and have not got any response, please check with your bankers or Credit Card Company and see if your account is debited. If your bank account/card is debited for the concerned payment amount, please do not make any attempt to pay again. However, if the concerned payment amount is not debited from your bank account/card, you have to again follow the procedure and make the payment and get payment confirmation note. In any case, make a note of reference/transaction details in case of net banking or card payment.
The Fee deposited through Credit Card/Debit Card/Net Banking will normally reach the account of the institution after 1-2 days of the transaction being executed online. It is the sole responsibility of the candidate to ensure that fee is deposited well in time. The institution shall not be responsible for any fee payment not settled due any reason whatsoever. The institution shall also not be responsible, if any online payment is refused or declined by the credit/debit card supplier for any reason whatsoever. The institution shall, on its part co-ordinate with the service provider to resolve the payment issues. However, the institution shall not be responsible for the transaction in any manner whatsoever and shall reserve all rights to recover the fees as applicable.
The institution does not warrant the availability of online Fee Payment System and will not be responsible for fine exemption if the last day student fee transition fails. We strongly advise that the fees being paid through either the Offline or Online Payment System be made well before the last fee day to avoid late payment charges/penalty.
Limitation of Liability:
In no event, institute will be liable for any damage, direct or indirect losses or expenses arising in connection with site or inability to use the payment mode by any person, delay of operation or transaction, computer virus etc.
Refund/Cancellation Policy:
There is no cancellation option for the end users after a payment is made. In case of duplicate payment made, parent/student shall kindly approach Head Office for refund with proof of the duplicate payment transaction reference/your bank statement. After due verification, the refund of duplicate payment made will be processed within 10-15 working days.
Technical issue:
The institution does not warrant the availability of online Fee Payment System and will not be responsible for fine exemption if the last day student fee transaction fails. We strongly advise that the fees being paid through either the Offline or Online Payment System be made well before the last fee day to avoid late payment charges/penalty. The above will apply in respect of the fees paid vide cash/cheque/demand draft as well.
Multiple Payments Case:
If there are double payments that have happened and the payment gateway service clearly mentions it, the School will refund the payment after both the payments are received in our bank account. This should normally take 7-10 working days to reflect in our bank account. Upon both the payments being received in our bank account, the institution will either return the same by way of an account payee cheque or adjust the amount to the next fee instalment as per Payers request. The above will apply in respect of the fees paid vide cash/cheque/demand draft as well.
Other Payments Case:
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School and the School decision would be final.
Disclaimer:
The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.
